Accessible Facilities Venue Information

discounts: Available for all disabled people and their companions. Please note seating is not numbered, but if a customer has any specific requirements seats can be reserved – please check with Box Office..

limited mobility: Side slips, latecomers row and front row offer the best legroom. Royal Circle has the least steps for access.

access description: Steep ramp to main entrance through double swing doors opening outwards. Level access through alternative entrance on Buckley Road through swing doors opening both ways - ask staff to assist. Box office (approx. 1m high), Bar and Café in the foyer. Platform lift, or 6 steps up to Royal Circle. Stalls 4 steps down from Royal Circle level and 2 staircases of 23 steps each up to the balcony from the foyer. Floor surfaces in the foyer are tiled, Bar and Café wooden and the auditorium carpeted.

hearing impaired: Induction loop in the auditorium.

guide dogs policy: Guide dogs allowed into auditorium – please book an aisle seat. Alternatively staff are happy to dog-sit (one dog maximum).

wheelchairs: 2 spaces for wheelchairs in the Royal Circle (accessed via lift from ground level)- please book in advance as wheelchair spaces have to be prepared. Staff are happy to assist, but wheelchair users must be accompanied. Companions can sit in the next seat (either H4 or H10). Transfers to aisle seats available. Venue is suitable for scooters.

disabled toilets: 1 adapted toilet inside the foyer to the left of the Box Office by the lift, and 1 in the basement accessible by platform lift. A further adapted toilet is available by the venue’s cinema.

legroom: Large print programmes available on request.

bars: Café Bar located in main foyer (counter height 1.1m). Large print menu and table service can be arranged on request. Drinks may be brought to disabled customers in the auditorium.