Accessible Facilities Venue Information

discounts: £10 tickets for companions.

limited mobility: Row K and M11 and 12 in Stalls have the most leg room.

access description: 3 steps up through main doors from street, or level access through entrance down right-hand side of theatre through easy-open doors. Lift to all levels of both auditoria on the right, inside the alternative entrance. Box Office facing main entrance with accessible counter (75cm high) for wheelchair users. Lift is fitted with a voice commentary. From the foyer there are 20 steps down to Stalls, 18 up to Circle (3 steps between rows), 64 to Jerwood Theatre Upstairs. Stairs have handrails with raised metal studs indicating which floor you are approaching.

hearing impaired: Induction loop in Jerwood Theatre Downstairs. Infra-red system (20 headsets) in both theatres. Collect headsets from Box Office.

guide dogs policy: 4 guide and hearing dogs are welcome. Please inform the theatre in advance to arrange an aisle seat or someone to look after your dog in the Box Office or cloakroom if preferred.

wheelchairs: Jerwood Theatre Downstairs: 3 spaces in the centre of row J and 2 at either end of row K in Stalls. Unless you are seated at J11/12 your companion can sit next to you. 1 space in Circle (row D). K11 and 12 in the stalls are available for transfer seating. Jerwood Theatre Upstairs: 2 spaces for wheelchair users – the position changes depending on the production. Please book wheelchair spaces at least 24 hours in advance. Venue is suitable for scooters, but phone beforehand.

toilets: Level access to men’s and women’s toilets on café level.

disabled toilets: Adapted toilets immediately outside the Jerwood Theatre Upstairs and immediately outside the stalls and circle of the Jerwood Theatre Downstairs.

legroom: Access guides available from the Box Office and website. Large print programmes and braille cast lists available on the day of assisted performances. Touch tours available o request.

bars: Bars at Stalls and Circle level (moveable seats and tables). Access to bar and food area is by a separate platform lift. Drinks in plastic cups can be brought into auditorium. Menu available in large print on request.