Accessible Facilities Venue Information

discounts: Discounts available for all disabled people and their companions.

limited mobility: Main theatre - seats D1, D18, E1, E20, all of row R in the Stalls and back row of the Circle offer the best leg room.

access description: Level access to Box Office and street level café through automatic doors on Lyric Square. Box Office has low level counter and wheelchair recess. Lift to mezzanine level and main foyer level, or 18 steps from ground floor to mezzanine and a further 19 to Main Theatre, Studio and café. 2 lifts across main foyer serving Stall, Circle and Upper Circle levels, or 33 steps up to Stalls from main foyer, 28 from Stalls to Circle and a further 26 to the Upper Circle. All lifts have voice announcements and Braille signage. Auditorium is carpeted, all other areas are tiled.

hearing impaired: Sennheiser infra-red system in both theatres. Headsets can be hired from programme sellers in the main foyer. Induction loop at Box Office and café bars. Portable infra-red and induction loop which can be used anywhere in the theatre.

guide dogs policy: Guide dogs allowed into auditorium - please book an aisle seat. Staff are also happy to dog sit.

wheelchairs: The theatre has 2 wheelchairs for loan. Main Theatre Wheelchair/scooter access to stalls directly from lift lobby via dedicated side entrance. 3 designated spaces in Row R of stalls, 10m up a slight slope from the dedicated entrance. Wheelchair transfer spaces are available in the stalls. Scooter users should call prior to their visit.

toilets: Men's and women's at each level.

disabled toilets: Adapted toilets at Ground level, Mezzanine level, Main foyer level and men's and women's at Stalls level.

bars: Café Bars located at ground floor and main foyer levels. Kiosk with wheelchair recess located in the Main Foyer. Bar counters and kiosk are wheelchair accessible (75cm high). Drinks may be brought to disabled customers in the auditorium.