Accessible Facilities Venue Information

discounts: Half price tickets available for all disabled theatregoers and their companions provided you are on the access list – to join please call the above numbers.

limited mobility: Aisle seats and boxes have the best leg room.

access description: Fixed ramps at Bow Street (push button to open doors) and Piazza entrances. Box Office and Information point (with lowered service counters) to right of Bow Street entrance. 5 lifts (Braille buttons and voice announcements) to all levels, beyond the Box Office and cloakroom. There are 27 steps down to the Linbury Studio reachable via a slight ramp. In main auditorium, 15 steps up from ground level to the Stalls Circle. Then 15 steps up to Grand Tier, 21 to Balcony, further 15 to Lower Slips, 30 to Amphitheatre and 56 to Upper Amphitheatre. 1 step between each row in Stalls Circle and Grand Tier and Balcony, 3 in Amphitheatre (fairly steep). All staircases have handrails and some steps are highlighted. Escalator from Floral Hall to Amphitheatre.

hearing impaired: Infrared system with 20 headsets. Collect headsets from FOH Duty Manager’s Desk in main foyer. Surtitles for all opera productions.

guide dogs policy: Guide dogs allowed into auditorium and staff available to dog-sit if required.

wheelchairs: Spaces for wheelchair users at Stalls Circle (6 spaces), Grand Tier (4 spaces), Balcony (6 spaces), Upper Amphitheatre (3 spaces). Express lift too small for motorised wheelchairs/scooters, but other lifts are fine. Wheelchair and scooter transfer seating available, wheelchairs/scooters stored in cloakroom.

toilets: Men’s and women’s at Stalls Circle and Amphitheatre levels and in Vilar Floral Hall.

disabled toilets: Adapted toilets by lifts at all levels. Non-adapted toilets have some cubicles with wider doors and hand rails (marked on door).

bars: Lift to Amphitheatre bar and restaurant, and Floral Hall and Terrace cafes (low counters, moveable seats and tables).