Accessible Facilities Venue Information

discounts: Discounts available for all disabled people and their companions.

limited mobility: Please ask when booking if you require extra leg room – rows J and K in the Stalls and aisle seats have the most leg room.

access description: One 10cm step up into the foyer, through swing doors. Box Office on the right. There is a sofa in the foyer. Handrails on both sides of staircases. All steps are highlighted. Dress Circle up 3 steps (2 steep steps between rows). 20 steps down to the Stalls and 30 up to the Upper Circle from an entrance on Shaftesbury Avenue to the right of the main foyer entrance. The upper circle also has two steep steps between each row.

hearing impaired: Sennheiser infra-red system with 15 headsets + 2 which attach tp haring aides – collect your headsets from the cloakroom: name and address required. The best reception is in the front area of all levels of the auditorium. Induction loop at the Box Office.

guide dogs policy: Guide dogs are permitted inside the auditorium. Alternatively, staff are happy to dog-sit for 2 guide dogs per performance.

wheelchairs: Entrance to the auditorium is through the third side EXIT door on Rupert Street. Ask a member of staff to open this for you. One 12cm step up to the front of the Dress Circle. Venue suitable for scooters. B5 + B30 are wheelchair spaces. Companions to be seated in B6 + B29. Seats on the end of row B also act as transfer seats.

toilets: 16 steps up to the women's and men's from the foyer. There are toilets situated on all levels of the auditorium.

disabled toilets: Adapted toilet in foyer near the bar.

food: Bar snacks only

bars: 3 licensed bars. Foyer bar up 2 steps, on same level as dress circle and adapted toilet.wheelchair space (along a side corridor). Moveable seats. Foyer bar 3 steps up from the foyer. Stalls bar 4 steps down from the back of the stalls, with fixed seats.