Accessible Facilities Venue Information

discounts: Discounts available for wheelchair users and their companions.

limited mobility: Dress circle boxes and C1, C2, C27, C28 have the most leg room.

access description: Main entrance up a 15cm step from the pavement, through swing doors. All staircases have handrails on both sides and steps are highlighted. From the foyer there are 25 steps down and then 6 up to the Upper Circle; 32 steps down to the Dress Circle (1 step between rows); 51 steps donw to the Stalls.

hearing impaired: Loop system available in all parts of the auditorium.

guide dogs policy: Guide dogs are allowed into the auditorium. Staff are available to dog sit for 2 dogs per performance in the theatre manager’s office.

wheelchairs: Wheelchair/scooter users should inform the Box Office in advance and come to the entrance in Jermyn Street, to the left of the stage door. There is a slight slope with handrails on both sides to the back of the Upper Circle. 2 spaces for wheelchair users next to C20. You cannot see a small part of the stage. Scooter users can access the venue, but have to be transferred. Transfer seating is available for wheelchair users and 1 scooter to aisle seats in Upper and Dress Circles. Each wheelchair user must bring a non-disabled companion.

toilets: Men’s and women’s at Dress Circle and Stalls.

disabled toilets: Adapted toilet on your right on the way to the Upper Circle from the Jermyn Street entrance.

bars: 2 licensed bars. Drinks can be brought to disabled customers in the auditorium. 2 bars at Dress Circle, and another 3 steps up from the Stalls. Limited seating.