Accessible Facilities Venue Information

bars: 1 licensed bar. Drinks in plastic cups can be brought to disabled customers in the auditorium. Stalls bar is 11 steps down from the foyer, Royal Circle bar is 28 steps up from the foyer, and there is another bar at Upper Circle level. No seating.

limited mobility: There is more leg room in boxes A and B (4 steps into each box), or in seats F1, F21, G1 and G18 of the Stalls.

access description: Main entrance up three 15cm steps (staircases have handrails on both sides and are highlighted) through a set of double swing doors. Box Office counter to the right of the entrance. 18 steps down from the foyer to the Stalls, 28 steps up to the Royal Circle, and 60+ steps up to the Upper Circle and Gallery, through a separate entrance to the right of the main entrance. 4 steps in to each box.

discounts: Discounts available for wheelchair users and their companions.

hearing impaired: Systems for hard of hearing to be installed by the end of 2004.

guide dogs policy: Guide dogs are allowed into the auditorium. Alternatively, they can be looked after in the manager’s office.

wheelchairs: No steps to the auditorium through EXIT doors to the left and righthand side of the main entrance – please tell the Box Office in advance and they will be opened for you. 1 space for a wheelchair user at X18. The venue is suitable for scooters. Transfer seating available to any aisle seat for 1 scooter and 4 wheelchairs. The theatre can store 1 scooter and 4 wheelchairs per performance.

toilets: Women’s and men’s are down 11 steps from the foyer and at Royal Circle and Upper Circle level.

disabled toilets: There is no adapted toilet. There is one private toilet at the stage door on Suffolk Place. Access to this is up 3 steps and space is limited. The door is 64cm wide. Her Majesty’s Theatre kindly make their adapted toilet available to patrons.

Box Office: Public card and credit card telephone up one step from the Stalls bar.