Accessible Facilities Venue Information

discounts: Discounts available for all disabled people and their companions.

limited mobility: Front of Stalls and aisle seats offer most leg room.

access description: Level access to the main entrance and foyer, and one step up through a separate entrance to the Box Office (counter straight ahead). 3 steps down from foyer to Dress Circle with 2 steps between rows. 21 steps down to Stalls, 39 up to Upper Circle with 3 steep steps between rows. Staircases have handrails on both sides, steps highlighted. Theatre opens 45 mins before the performance.

hearing impaired: Infra-red system with 12 headsets – collect from foyer kiosk. You will be asked to sign a receipt. Avoid front row of Stalls. Induction loop in auditorium and at the Box Office.

guide dogs policy: Guide dogs are permitted to stay with owners if required. Staff can also look after them. Maximum of 3 guide dogs per performance.

wheelchairs: Entrance to the auditorium is through the fourth side EXIT door on Wardour Street – please ask a member of staff to open this for you. One 5cm step up to 2 spaces at C1 and C25 in the Dress Circle. Companions can sit in the same row. Venue suitable for scooters. 4 scooter and 6 wheelchair transfer seating available in rows C, D or E. Scooter transferees please call.

toilets: Women’s and men’s at the back of the Dress Circle. More toilets at Stalls and Upper Circle levels.

disabled toilets: Adapted toilet with Radar lock in foyer via a ramped corridor (Ushers hold keys).

bars: 18 steps from the foyer to the Dress Circle bar (at the back of the Dress Circle). Fixed seating. Stalls bar down 21 steps; Upper Circle bar up 39 steps. Drinks may be brought to disabled customers in the auditorium.