Accessible Facilities Venue Information

discounts: Discounts available for all disabled customers – please call the box office to check availability.

limited mobility: Seats B1, B28, C1, C30, E1, E32, F1, F34, G1, G36 & S1 in the Stalls have the most leg room.

access description: One 3cm step up through swing doors into the Box Office. Box Office counter on left. Staircases have handrails on both sides and steps are highlighted. 4 steps down from foyer to Stalls, 28 to back of Dress Circle (with 2 steps between rows). Access to the Grand Circle is not suitable for patrons with walking difficulties. Theatre generally open 45 mins before performance.

hearing impaired: Infra-red system with headsets in the Stalls. Please book in advance – deposit required.

guide dogs policy: Guide dogs are permitted in the auditorium or staff can dog-sit by prior arrangement. Dogs will be looked after in the manager’s office.

wheelchairs: Entrance is through the second EXIT door on Allington Street (to the left of the theatre) – wheelchair/scooter users can go to the large foyer bar next to the main entrance and can then be escorted to the alternative entrance. No steps to back of Stalls. 2 spaces for wheelchair/scooter users at P36 and M36 with seating for companions in the same row. Transfer seating available to any aisle seat, and the theatre can store a maximum of 4 wheelchairs per performance. The theatre is licensed for 6 wheelchairs (4 transferring, 2 remaining in chair).

toilets: Non-adapted toilets on all levels.

disabled toilets: Adapted toilet to the rear of Stalls.

legroom: Access guides available on request.

bars: Large Foyer Bar with 3cm step from street. Drinks in plastic cups may be brought into the auditorium for disabled patrons.