Accessible Facilities Venue Information

discounts: Discounts available for disabled customers and their companions

limited mobility: Only 10 steps to rear of Dress Circle.

access description: 5 steps into the foyer through swing double doors. Box office on the left. To get to Stalls there are 20 steps. 10 steps up to Dress Circle seating. Staircases are highlighted and have handrails.

hearing impaired: Infrared system in the auditorium

guide dogs policy: Guide dogs are not allowed into the auditorium, but cloakroom staff can look after them.

wheelchairs: Separate access for wheelchair users off Catherine Street. 4 steps down inside the door. 2 spaces for wheelchair users in Box A. Venue not suitable for scooters. However, theatre provides transfer seats for 2 wheelchair/lightweight scooters in total per performance. Transfer seats are available at A32, A33, A10 and A11 in the Dress Circle (view better on right hand side). Each wheelchair user must bring a non-disabled companion.

toilets: Men's and Women's toilets at Stalls, Dress and Upper Circle levels.

disabled toilets: Adapted toilet to the right of the Dress Circle

bars: There are four licensed bars. Sam's Bar is situated behind the foyer down 7 steps although there is street access from Catherine Street via a ramp. The Shubert Bar is up 29 steps from the foyer. Ivor's Bar at the back of the stalls is down 2 steps and through the auditorium then a further 3 steps. The Waldorf Bar services the Grand Circle (up 17 steps) and Balcony (8 steps down).