Accessible Facilities Venue Information

discounts: Discounts available for disabled theatregoer and companions

limited mobility: B1, B8–12, C1, D1, E1 and J1 in the Stalls have the most leg room. Limited leg room also in Dress Circle, apart from Row G and Boxes A & B.

access description: No steps into foyer from street through double doors. Box Office counter to left. Dress Circle up 7 steps. 1 step between rows in auditorium. Row G has the most leg room. 21 steps down to Stalls, more than 40 to Upper Circle. Most staircases have handrails on both sides. Auditorium opens 30mins before the performance.

hearing impaired: Sennheiser amplification and loop system available in all areas of the auditorium. There are 20 amplification headsets and 5 loop headsets.

guide dogs policy: Guide dogs are not allowed into the auditorium due to large sound effects in the show, but staff are happy to dog-sit.

wheelchairs: No spaces for wheelchair users who have to stay in their chairs. The person in a wheelchair must be able to negotiate a few stairs as there is no access into the theatre for wheelchairs. Box A has a side entrance from Crown Court with one step down into the anteroom, and three shallow steps with a rail into the box, also a toilet in the ante room. Through the side EXIT door on Crown Court, there are 5 steps to the main Dress Circle.

toilets: Ladies on all levels, Gents in the Stalls and Upper level.

disabled toilets: No adapted toilets. The private toilet next to Box A is the most accessible.

bars: 3 licensed bars. Stalls bar 21 steps down from foyer with moveable seats, mezzanine bar 10 steps up from the Dress Circle and another at Upper Circle level. Drinks brought to disabled customers in plastic cups.