Assisted Performance Booking Information

Accessible Facilities Venue Information

bars: 3 licensed bars. Drinks and ice-creams can be brought into the auditorium. Pit bar 3 steps up from the back of Stalls. Stalls bar 18 steps down from foyer. Grand Circle bar 30 steps up from foyer. All have moveable seats.

limited mobility: Seats with the most legroom are H5, H6, H24, H25 in the Royal Circle and A8, A22, E25 F4 and all of row AA in the Stalls.

discounts: Discounts are available for all disabled theatregoers and their companions.

access description: 3 steps up (lower to the right-hand side) and then double doors opening inwards. Box Office on the right. 3 steps from the foyer to back of the Royal Circle, with 2 steps between rows. 30 steps down to Stalls and 30 up to the Grand Circle from the foyer (2 steep steps between rows). 40 steps up to the Balcony (4 steep steps between rows). Steps are highlighted and have handrails on both sides. Theatre open 30 mins before performance.

Sound Amplification: Infra-red system with 15 headsets. Deposit required. Collect headsets from centre desk in foyer - reserve by calling box office.

Guide Dogs: Guide dogs allowed inside the auditorium, or they can be looked after by theatre staff (maximum 2). Please ask when booking.

Disabled Access: There is a ramp (gradient 30-40%, handrail on right-hand side) through the second side EXIT door on St Martin’s Court. Box M (door 68cm wide) has 2 spaces for wheelchair/scooter users, or 1 wheelchair user and a companion. Companions can also be seated in the Royal Circle. Transfer seating available to any aisle seat in Royal Circle. 2 wheelchairs and 2 scooters maximum. Wheelchairs stored in the cloakroom, scooters in the foyer. Groups should ring in advance.

Toilets: Women’s off the foyer with 2 steps up inside the door. Men’s off the foyer. More at Stalls, Grand Circle and Balcony levels.

Disabled Toilets: No adapted toilet, but customers are welcome to use the toilet in the Duke of York's (approx 100m). You may also be able to use the Men’s toilet which is off the foyer - staff will clear this for you.

Extra Access Information: Large print programmes, braile cast lists, touch tours.

Box Office: Public phone/credit card telephone to the right of the foyer through a door.