Assisted Performance Booking Information

Accessible Facilities Venue Information

bars: 3 licensed bars. Access information: Drinks may be brought to disabled customers in the auditorium. Stalls bar down 22 steps with moveable seats. Royal Circle bar 31 steps from the foyer, another bar in Upper Circle.

limited mobility: Aisle seats, seats J1 & J8 and Box A (3 steps up) have the most leg room.

discounts: Are available but depend on the current production - please check when booking.

access description: No steps to the foyer through 2 sets of double swing doors. Box office counter on right. Staircases between levels have 2 handrails and steps are highlighted. 5 steps down from the main foyer to the Stalls, 31 up to the back of the Royal Circle (2 steps between rows). Over 60 steps up to the Upper Circle.

Sound Amplification: Infra-red system with 8 headsets. You will be asked to sign a receipt. Induction loop at box office.

Guide Dogs: Guide dogs are not allowed inside the auditorium, but staff are happy to dog-sit for 4 dogs per performance in the manager’s office.

Disabled Access: Entrance to the foyer through 2 sets of double swing doors. Please let Box Office staff know that you have arrived. Entrance into the Stalls corridor through the third double EXIT door on Earlham Street. From here there is a slight slope down into the stalls, to 2 spaces for wheelchair users at N1 and N34. Transfer seats for up to 4 wheelchair users and 2 scooter users. The wheelchairs and scooters can be stored and will be retrieved by an usher.

Toilets: Women’s and men’s at the back of the Stalls. At the Royal Circle, the men’s is level from the bar and the women’s is up 3 steps.

Disabled Toilets: Adapted toilet in Stalls corridor. Ushers have keys.

Box Office: There is a public cash telephone in the foyer, behind a glass door which opens outwards.