Assisted Performance Booking Information

Accessible Facilities Venue Information

bars: Café Bars located at ground floor and main foyer levels. Kiosk with wheelchair recess located in the Main Foyer. Bar counters and kiosk are wheelchair accessible (75cm high). Drinks may be brought to disabled customers in the auditorium.

limited mobility: Main theatre - seats D1, D18, E1, E20, all of row R in the Stalls and back row of the Circle offer the best leg room. All stalls acessible by a lift.

discounts: £10 concessions available.

access description: Level access to Box Office and street level café through automatic doors on Lyric Square. Box Office straight ahead has low level counter and wheelchair recess.19 steps or lift to level 1 and creative learning room. 19 steps or lift to main foyer. Hard flooring and walls marked for visibility. 30 steps or lift to Stalls level. 26 steps or lift to Circle level. 26 steps or lift to Upper Circle. All lifts have voice announcements and Braille signage. Auditorium is carpeted, all other areas are tiled.

Sound Amplification: Sennheiser infra-red system in both theatres with 25 headsets. Headsets can be hired from programme sellers in the main foyer. Induction loop at Box Office, Studio, Main House and café bars. Portable infra-red and induction loop which can be used anywhere in the theatre.

Guide Dogs: Guide dogs allowed into auditorium - please book an aisle seat. Staff are also happy to dog sit.

Disabled Access: Lift access to the Main House is via the lifts on the other side of the Main Foyer. On the Stalls level there is an automated door opposite the lifts leading directly into the auditorium. There is a slope leading to four wheelchair accessible seats, which are at the back of the auditorium (R20-23). Companions can sit in adjacent seat if available, otherwise in R16-19. Patrons wishing to transfer from their wheelchair to a seat in the Main House can sit anywhere along the left-hand side of the Stalls if they require step-free access; the right-hand side of the Stalls and both sides of Circle and Upper Circle have steps leading into the auditorium.

Toilets: Men's and women's at each level.

Disabled Toilets: Adapted toilet on the first floor accessible via lift.

Limited Mobility: Access guides, large print programmes, braille cast lists and touch tours available on request.