Assisted Performance Booking Information

Accessible Facilities Venue Information

bars: 1 licensed bars. No steps from the lift to Bar (counter height 1m). Alternatively the bar can be reached by either the escalator or 54 steps up from the entrance foyer. Moveable seating. All drinks can be brought to disabled customers in the auditorium.

limited mobility: You are welcome to use the lift (see above). Row I and J and aisle seats in the Stalls have the most legroom. Book early for an aisle seat.

discounts: All disabled theatregoers and their companions pay half the current top price.

access description: No steps through double swing doors into the foyer. Box Office to the right with lowered counter. Escalator up from the main foyer to the mezzanine level and then a further 32 steps up to the Stalls, or 41 to the rear Stalls. 65 steps up to the Dress Circle (3 steep steps between rows). Venue is carpeted throughout and all staircases are highlighted with handrails on either side.

Sound Amplification: Infra-red system with 6 headsets and 2 neckloops. Headsets can be collected from the front desk. Deposit required. Occasional sign language interpreted performances – check with Box Office.

Guide Dogs: Guide dogs are not allowed into the auditorium, however staff are happy to dog-sit (maximum of 2 guide dogs per performance) in the management office.

Disabled Access: No steps to the Stalls area of the auditorium, via a lift (for disabled patrons only) inside the stage door on Parker Mews. Please ask a member of Front of House Staff to accompany you. There is a steep ramp over 2 steps to the lift entrance (58cm wide). From the lift there are 2 swing doors via the backstage area into the auditorium. There are 2 spaces for a wheelchair users at S1 and S2 in the Stalls, companions can sit next to you. Scooter users can access the main foyer, but have to transfer to the theatre's wheelchair to access the auditorium. A maximum of 1 scooter and 2 wheelchair transfer spaces available to aisle or rear stall seats. Wheelchairs will be stored in the Green Room, scooters in foyer.

Toilets: Toilets at foyer (level access), Stalls and Dress Circle level.

Disabled Toilets: Adapted toilet en route from the lifts to the auditorium.

Box Office: Public card telephone on the ground floor level.

Enabled Map (pdf format): New London Theatre