Accessible Facilities Venue Information

discounts: Discounts available for all disabled customers and their companions.

limited mobility: All of row L in the Stalls has very good leg room.

access description: Level access to the main foyer through double swing doors. Box Office to left and low counter kiosk straight ahead. Most staircases have handrails on both sides. 13 steps up to the Dress Circle from the foyer (3 steps between rows). 22 steps down to the Stalls, 41 to the front of the Grand Circle and 72 to the back. Venue is carpeted throughout.

hearing impaired: Sennheiser system with 40 headsets available from access host for a £5 refundable deposit.

guide dogs policy: 2 guide dogs are allowed inside the auditorium. Staff can also look after them if you arrange this when you book.

wheelchairs: Entrance to the auditorium through a double EXIT door opening outwards on Greek Street, then up a very short, steep ramp to Box 1, where there are 2 spaces for wheelchair users and 2 companions. Transfer seating is available to row A. Venue is suitable for scooter transfers only. The theatre is able to store a maximum of 2 wheelchairs and one scooter per performance, next to the EXIT door.

toilets: Men’s and women’s at Dress Circle level, Grand Circle level and Stalls level. There is an additional ladies toilet in the Stalls bar..

disabled toilets: Adapted toilet on right-hand side of foyer. Patrons requiring the adapted toilets have to go out of the exit on Greek Street and back to the foyer entrance on Old Compton Street.

bars: 5 licensed bars. Drinks brought to disabled customers. Mozart Bar on street level in the main foyer. Dress Circle bar up 27 steps from the foyer. Stalls bar (spacious) down 24 steps. Another bar at Grand Circle level.