Assisted Performance Booking Information

Accessible Facilities Venue Information

bars: 4 licensed bars. Stalls bar down 3 steps from Stalls, Dress Circle bar up 3 steps from the Dress Circle (no seating). Soft drinks in plastic cups may be brought to disabled customers in the auditorium.

limited mobility: Front row of the Dress Circle (21 steps up from the foyer) and all of the Stalls seats have good leg room.

discounts: Discounts available for all wheelchair users and companions.

access description: Main entrance (Phoenix Street) up a 10cm step through swing doors into the foyer. Box Office counter to the left. Staircases have handrails on both sides. Stalls down 24 steps from the foyer, Dress Circle up 21 steps (2 steps between rows). Upper Circle up 42 steps. Venue carpeted throughout.

Sound Amplification: Ezee portable induction loop at box office. Infra-red system in the auditorium.

Guide Dogs: Guide dogs are welcome but are not permitted inside the auditorium. Staff are available to look after dogs in the staff room.

Disabled Access: Please ask a member of staff to open the side entrance on Flitcroft Street. Space for 1 wheelchair user and companion in Box C; not suitable for oversized/large electric wheelchairs. 2 transfer seats available to Dress Circle A27 and A28. Venue is not suitable for scooters, however 1 transferee is allowed in the transfer seats.

Toilets: 11 steps to the women’s and men’s off the Stalls. 15 steps up from the Dress Circle bar to women’s and men’s at this level, and further toilets at Upper Circle level.

Disabled Toilets: Adapted toilet behind Box C in the Dress Circle. There are 2 slightly awkward turns.

Box Office: Public cash telephone in the foyer.

Enabled Map (pdf format): Phoenix Theatre