Assisted Performance Booking Information

Accessible Facilities Venue Information

bars: 2 licensed bars. Stalls bar down 21 steps from the foyer, moveable seating. Circle bar up 23 steps moveable seating. Ice-cream and soft drinks on sale in cloak room. Beverages can be brought to disabled customers in auditorium – please ask duty manager.

limited mobility: Royal circle is on street level, with 2 steps between rows.

discounts: Discounts depend on the current production - please check with the Box Office.

access description: No steps from the street through 2 sets of swing doors into the foyer. Box Office is straight ahead. No steps to row D of Royal Circle, then 2 steps between each row. Staircases have handrails on both sides and all steps are highlighted. 20 steps down to Stalls and 23 up to Upper Circle (2 steps between rows in the Upper Circle).

Sound Amplification: Dual channel infra-red system with 12 headsets. This covers the whole auditorium except the front boxes. Headsets available from cloakroom. Portable induction loop at Box Office.

Guide Dogs: Guide dogs are allowed inside the auditorium, or staff can dog-sit if preferred. Maximum of 4 guide dogs per performance. You will be seated in an aisle seat. Provisions vary depending on production and customer requirements – please check when booking.

Disabled Access: 2 spaces for wheelchair users in the third row of the Royal Circle at C23 and C1. Transfer seating at D18 and D1. Wheelchairs stored in the cloakroom in the foyer or in the Royal Circle if there is room. Maximum of 2 wheelchair transferees and 1 scooter per performance.

Toilets: Women’s up 2 steps from the foyer. Men’s off Stalls bar and Men’s and Women’s off Circle bar.

Disabled Toilets: Adapted toilet at the back of the Royal Circle, on the right. The turning space is quite tight.

Box Office: Public cash telephone down 3 steps and up 6 to the right of the foyer.

Enabled Map (pdf format): Duke of York's Theatre