Assisted Performance Booking Information

Accessible Facilities Venue Information

bars: 1 licensed bar. Drinks in plastic cups can be brought to disabled customers in the auditorium. Stalls bar is 11 steps down from the foyer, Royal Circle bar is 28 steps up from the foyer, and there is another bar at Upper Circle level. No seating.

limited mobility: There is more leg room in boxes A and B (4 steps into each box), or in seats F1, F21, G1 and G18 of the Stalls.

discounts: Discounts available for wheelchair users and their companions.

access description: Main entrance up three 15cm steps (staircases have handrails on both sides and are highlighted) through a set of double swing doors. Box Office counter to the right of the entrance. 18 steps down from the foyer to the Stalls, 28 steps up to the Royal Circle, and 60+ steps up to the Upper Circle and Gallery, through a separate entrance to the right of the main entrance. 4 steps in to each box.

Sound Amplification: Sennheiser infra-red system with 20 headsets.

Guide Dogs: Guide dogs are not allowed into the auditorium but up to 6 can be looked after in the manager’s office.

Disabled Access: No steps to the auditorium through EXIT doors to the left and righthand side of the main entrance – please tell the Box Office in advance and they will be opened for you. 1 space for a wheelchair user at X18. The venue is suitable for scooters. Transfer seating available to any aisle seat for 1 scooter and 4 wheelchairs. The theatre can store 1 scooter and 4 wheelchairs per performance.

Toilets: Women’s and men’s are down 11 steps from the foyer and at Royal Circle and Upper Circle level.

Disabled Toilets: Adapted toilet at Stalls entrance on street level.

Box Office: Public card and credit card telephone up one step from the Stalls bar.

Enabled Map (pdf format): Haymarket, Theatre Royal